For malls across Latin America

Your mall, easier to navigate

Pasillo is your mall guide in the browser: visitors can find any store, follow step-by-step directions and take advantage of promotions, without installing anything.

  • Opens with a QR code or link
  • No app installation
  • In Spanish and English
A manager reviews a digital guide while a visitor follows directions

Illustration of the product: A guide for every mall.

The daily challenge

Your visitors shouldn't have to walk in circles

In a large mall, finding a store can take longer than expected. Pasillo brings location, hours, WhatsApp, promotions and clear directions together in one place.

A useful guide starts with information that's easy to find.

Before

  • Hard-to-browse directories
  • Questions about floor and zone
  • Promotions that get lost

With Pasillo

  • Search from your browser
  • Step-by-step directions
  • Offers with a code to use at checkout

A more useful guide

Everything you need for an easier visit

Pasillo brings search, directions, hours and promotions together in one guide.

  1. 01

    Find a store

    Find stores by name, category, floor or area from your browser.

    Search by store
  2. 02

    Follow the route

    Select your floor and area to get simple directions to your destination.

    Clear directions
  3. 03

    Check what matters

    Review hours, WhatsApp, location and available promotions.

    Up-to-date information
  4. 04

    Use promotions

    Show the offer code at checkout when its terms require it.

    Usable promotions
  5. 05

    Enter with QR

    Scan a QR code in the corridor and open the guide without installing anything.

    QR access
  6. 06

    Discover nearby

    Explore nearby stores and category options within your area.

    A place to discover

Here’s how it works

A visit starts with fewer questions

Pasillo guides visitors from search to store.

  1. 1

    Open the guide

    Visitors enter from their browser or scan a QR code in the mall corridor. They don’t need to install an app.

    How it feelsReady, without downloading anything.

    A visitor scans a QR code in the mall corridor
  2. 2

    Find a store

    They can search by name or category and check the floor, zone, hours, WhatsApp and available promotions.

    How it feelsHere’s what I was looking for.

    A visitor searches for a store in the digital guide
  3. 3

    Follow the route

    They select their starting point, floor and zone. Then they receive step-by-step directions to the store.

    How it feelsNow I know where to go.

    A visitor follows directions to a mall store
  4. 4

    Arrive and make the most of it

    When they arrive, they can show the promotion code at checkout when the offer’s terms require it.

    How it feelsTask complete.

    A visitor shows a promotion code at checkout
Try a live guide

No downloads required

See Pasillo in action

A clear guide, from the first tap

This is how a visitor sees Pasillo on their phone: what's nearby, each store's listing, and how to get there.

A Pasillo guide on a phone: stores in one area, open now
See where you are and which stores are nearby
A store listing in the guide: where it is, how to get there, and its hours
Every store with its location and hours
The route to a store drawn on the mall map
The route on the map to the store

For your team

Useful information for every visit

A guide brings together store operations and visitors' questions.

01

Up-to-date listings

Stores update the information their visitors need.

Listing management
Clear promotions

02

Clear promotions

Publish offers with clear terms and codes to use at the point of sale.

Organized operations

03

Organized operations

The mall reviews changes and manages its stores' plans.

Quick errands

04

Monthly report

Each month, the mall and every store receive a report by email with visits, searches and redeemed codes.

Explore nearby

05

QR signs by zone

The portal creates the QR signs for each point on the map, ready to print, in Spanish and English.

Independent access

06

Offer alerts

Visitors follow their favorite stores and receive their new offers by email.

A clearer guide

The experience starts with reliable information

Designed for visitors: it tracks no one, and the mall reviews the information.

Opens on any phone

Visitors open the guide with a mall QR code or link, without installing an app.

Without tracking people

Pasillo doesn't track where people are.

Reviewed information

Each store keeps its listing up to date, and the mall approves its promotions and requested changes.

From search to visit

Four connected steps to get there

A visual flow shows how a visitor goes from the QR code to the store and takes advantage of a promotion.

Search by storeChoose floor and areaFollow clear directionsCheck hours and offers
Illustrated diagram connecting QR, search, route, and promotionFour-step flow for using the Pasillo guide

Made for the region

A guide for every mall in Latin America

Every mall has its own guide: its floors with their names, its areas, its map with routes and its stores, in Spanish and English.

We upload the store list and maps the mall already has, and its team reviews them before publishing.

FAQ

Frequently asked questions

Clear answers about the guide, its information and how it works.

Still have a question? Ask us
Does Pasillo require downloading an app?

No. Pasillo works in your phone’s browser. It can also be opened from a QR code located in the mall corridor.

Does Pasillo use GPS to find visitors?

No. Pasillo does not track where people are. Visitors manually select their starting floor and zone.

Who updates store information?

Stores maintain their listings and publish promotions. The mall approves the changes.

What can visitors look up?

Visitors can search for stores, view categories, check the floor, zone, hours, WhatsApp, promotions and step-by-step directions.

Which malls is Pasillo for?

For malls across Latin America, in Spanish and English. Each mall has its own guide, with its floors, zones and map. Pasillo is an independent product.

How much does it cost for a mall or store?

We prepare a proposal for each mall. Each mall sets the prices it charges its stores. Request a demo and we’ll send it to you.

Make finding a store easier

See how Pasillo can support your visitors’ experience and your store information.

Get Pasillo updates

We’ll write when Pasillo adds new features for malls and stores.

Free. Unsubscribe any time.

Talk to us

Questions? We’re here.

Ask anything about Pasillo: how it works, plans, or your data. A real person replies by email.

info@pasillomall.com

Send us a note

See our privacy notice for how your information is handled.

Pasillo | Digital guide for malls across Latin America